Before they leave
- Sit down together and list every regular job the pilgrim does
- Give each job a named person, with a backup
- Collect key information in one place: hotel, group leader's number, insurance, GP, bank contacts
- Agree one family member as the main contact for the group leader
- Help with packing, paperwork and getting to the airport
While they're away
- Keep calls short and at agreed times: they'll be tired and busy
- Don't pass on worries they can't do anything about
- Keep to the plan for the house, children and elderly relatives
- Make dua for them, and ask them to make dua for you, especially on the Day of Arafah
When they come home
- Collect them from the airport
- Let them rest: Hajj is exhausting
- Watch for illness and help them see a GP if needed
- Congratulate them: see Hajj mabrur and other greetings
Print the emergency card and keep a copy at home too.
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