Frequently asked questions.

Five flexible plans:

Quick Match £39 — 1 ring, 16 contestants, live scoring. Great for sparring nights.

Starter £149 — 1 ring, 50 contestants, brackets, CSV import, custom branding.

Standard £349 — 4 rings, 200 contestants, paid registration, certificates, exports.

Professional £799 — Unlimited everything, OBS overlays, referee mode, priority support.

Federation £7,999/year — Unlimited annual events, sub-user accounts, priority support.

Need a different mix? Use our Bespoke Package configurator for a custom plan. See the full breakdown on our pricing page.

Yes — try the live Quick Match demo right in your browser. No credit card needed.

For a guided walkthrough of the full platform with one of our team, request a demo.

No. Everything runs in a standard web browser. No downloads, no apps, no installations.

Operators, judges, referees and audience displays all access the system via URL — works on any laptop, tablet or phone.

Yes. The system manages competition structure — brackets, rounds, scoring — independently of ruleset. Works for ITF, WT and independent styles, plus karate, kickboxing and other martial arts.

Under 5 minutes for a basic event. Import your contestant list via CSV, generate brackets with one click, and you're ready.

Quick Match and Starter: 1 ring. Standard: 4 rings. Professional and Federation: unlimited rings. Need a different number? Use the Bespoke Package configurator — extra rings from £25 each, configurations are activated within 24 hours.

Yes. Generate device links for each role — operator, referee, judges and scoreboard — and share either the secure URL or a 4-digit PIN. No login credentials, no app install. Perfect for recruiting local volunteers on the day.

All you need is an internet connection and a web browser. Phones, tablets, laptops and desktops all work — anything in current everyday use.

For best results: a tablet for the operator, phones for judges, and a TV or projector for the audience scoreboard.

The system needs an internet connection to sync scores in real time across devices. We strongly recommend a 4G/5G mobile hotspot as a backup at any event — even a single phone tethered to the operator console keeps the platform live if venue wifi flakes. Brief drops auto-reconnect when the connection returns; long outages will pause real-time sync until you're back online.

A dedicated URL displays live scores, current match, upcoming fixtures and rankings. Project it onto a TV or large screen — updates automatically as matches progress.

Yes. Create free or paid registration forms and share the link. Entries land in your Registration tab for review — when you click Approve, the registrant is added to your contestant list automatically and appears in the draw. Customisable fields, entry fees, payment options — all syncs to your event.

Yes — powered by Stripe. Entry fees are collected from contestants online and paid out to you, minus a small platform fee. PCI-compliant, secure.

Yes. CSV import with columns for name, club and category. Upload your spreadsheet, contestants are added instantly. Make corrections anytime before or during the event.

Use the Sign-In / Attendance feature to mark which contestants have arrived. Remove no-shows from brackets before generating matches — saves time and avoids empty fixtures.

Yes. Print-ready certificates for both winners and participants — bulk print, save as PDF from your browser, or email straight from the platform. Includes contestant name, category, placement and your event details. Fully branded with your logo.

90 days after your event ends. Email reminders at 30 and 7 days before expiry. Export everything as CSV before the window closes, or pay £10/month to extend storage.

Yes. CSV download from the admin panel. All results, scores and match data included. Use for your records, analysis, or import into another system.

Yes — upgrade anytime from your dashboard. Mid-event upgrades take effect immediately. We credit your existing payment toward the upgrade cost.

Visa, Mastercard, American Express via Stripe. Federation tier customers can also pay by bank transfer.

Prices shown are in GBP. VAT is added at checkout for UK customers based on registration status. Your invoice itemises the VAT separately.

Yes — Professional and Federation include OBS streaming overlays. Transparent browser sources for scoreboard, ticker and bracket views. Copy the URL, paste into OBS, done.

Yes. All data is encrypted in transit (SSL/TLS). Device links use PINs to prevent unauthorised access. We don't store unnecessary personal data. GDPR-compliant.

Yes. Upload your logo — it appears on scoreboards, certificates and audience displays. Available from Starter and above. Customise colours and text to match your club or federation.

Email tkd@webmatter.co.uk. We aim to respond within 24 hours. Professional and Federation customers get priority support with a 4-hour response.