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How to choose a tree surgeon
Quick answer: Choose a tree surgeon who has the right qualifications and public liability insurance, gives a written quote that lists the work, waste removal and any permissions, and can explain how they will do the job safely.
Tree work is dangerous and the law is strict, so the cheapest quote is rarely the best. A few checks protect you, your property and the tree.
What to check
- Qualifications and training in tree surgery and safe working, and recognised industry accreditation if they have it. Ask to see proof.
- Insurance: public liability insurance and, if they have employees, employers' liability. Ask for the certificate.
- Experience of similar jobs, with photos and references.
- Knowledge of the rules on protected trees and nesting birds.
What a good quote includes
- Exactly which trees and what work, ideally with the target size of any pruning.
- Whether chipping, waste removal and stump grinding are included.
- Who applies for any consent or notice.
- The price, VAT, the start date and how long it will take.
Red flags
- Cold callers who say they were just passing and push for quick, cash-only work.
- No insurance, or an unwillingness to show it.
- Topping a tree (cutting the main branches back to stubs) as the standard answer, which can harm the tree.
- No mention of permission for a protected tree.
Questions to ask
- Do you have public liability insurance, and can I see it?
- Is the tree protected, or in a conservation area?
- How will you do the work, and what equipment is needed?
- What will you do about nesting birds?
- Is waste removal included?
See also tree surgeon costs and pruning terms explained.
Frequently asked questions
What qualifications should a tree surgeon have?
Ask for evidence of recognised training in tree surgery and safe working, and for their insurance certificate. Accreditation from an industry body is a good sign.
Should I get more than one quote?
Yes. Two or three written quotes that list the work, waste removal and any permissions let you compare properly.
Need help?
Use the form to send a free enquiry. We'll pass it to an independent local tree surgeon provider.