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Kuala Lumpur airport (KLIA) guide: arrivals, immigration, SIM cards and getting to your hotel

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The short answerAfter a long flight, the order at KLIA is simple: immigration, baggage claim, customs, then SIM and money if you need them, then transport to the city. Have your passport, your arrival card confirmation and your hotel address ready. The KLIA Ekspres train to KL Sentral takes about half an hour, and Grab and taxis are also available.
Kuala Lumpur International Airport
Photo: Theodore Nguyen / Pexels
In this guide
  1. Step 1: Follow the signs to immigration
  2. Step 2: Immigration and your arrival card
  3. Step 3: Baggage and customs
  4. Step 4: Phone and money
  5. Step 5: Get to your hotel

Landing after a long flight is easier with a plan. Here is the typical order at Kuala Lumpur International Airport (KLIA).

Have these ready
  • Your passport (valid six months or more)
  • A screenshot of your arrival card confirmation
  • Your hotel name and address
  • Your onward ticket, if asked

1Follow the signs to immigration

Follow the arrivals signs to immigration. Queues can be long when several long-haul flights land together, so be patient.

2Immigration and your arrival card

Show your passport and the confirmation from the arrival card. See how to fill in the arrival card and the entry rules.

A mother carrying her child with a suitcase in a bright corridor
Photo: Gustavo Fring / Pexels

3Baggage and customs

Check the screens for your belt number. After collecting bags you walk through customs; declare cash of US$10,000 or more and anything restricted.

Have your passport, arrival card and hotel address in one place and the airport takes care of itself.

4Phone and money

5Get to your hotel

The main choices are the KLIA Ekspres train, a Grab car, a taxi or a bus. See how to get from the airport to the city, and book your first night before you land.

Details change. Confirm with the airline, hotel or official source before you book or travel.

This guide is part of our complete Malaysia travel guide for UK visitors. See all flights & airports guides.

Frequently asked questions

How long does immigration take at KLIA?

It varies with how many flights have landed. Allow an hour or more at busy times.

Can I buy a SIM card at KLIA?

Yes, tourist SIM counters are in the arrivals area; take your passport.

Which terminal does Malaysia Airlines use at KLIA?

Check your booking, as terminals can change. Malaysia Airlines normally uses the main terminal.

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