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Delayed flight: your rights to meals, hotels and expenses
Updated 5 November 2026 · General information, not legal advice.
Quick answerWhen a flight is badly delayed or cancelled you may be entitled to care from the airline, such as meals and refreshments and, for overnight waits, a hotel and transport. If the airline does not provide it, keep receipts and claim reasonable costs back.
What to ask for
- Meals and refreshments while you wait
- A hotel and transport to it if you must stay overnight
- A way to contact people, such as calls or emails
If the airline does not help
Buy what is reasonable, keep every receipt, and send them with your claim. Reasonable means sensible, not luxury. See how to claim.
Care rights are different from compensation. You can be entitled to care even if compensation is not due. The CAA explains when each applies.
Frequently asked questions
Can I claim expenses if I paid for a hotel myself?
You can ask the airline to refund reasonable costs. Keep receipts and send them with your claim.
Sources and official bodies: CAA: delays and compensation · CAA: cancellations · CAA: resolving travel problems · GOV.UK. Reviewed 5 November 2026.