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Flight delayed by a technical fault: can you claim?
Updated 5 November 2026 · General information, not legal advice.
Quick answerAirlines often blame technical faults, but a routine fault found during normal operations is often argued not to be an extraordinary circumstance. If your claim was refused for a technical fault, ask what the fault was and whether it was an unusual event, and escalate if you are not satisfied.
Why this is disputed
Aircraft have faults found during normal checks. Airlines may say that is outside their control; passengers may argue it is part of running an airline. The outcome depends on the facts.
What to do
- Ask the airline to name the fault in writing.
- Ask whether it was an unusual event or a routine issue.
- Challenge a vague answer, then escalate if needed.
Frequently asked questions
Does a technical fault mean no compensation?
Not necessarily. It depends on the cause, and the airline has to justify it. You can challenge a refusal.
Sources and official bodies: CAA: delays and compensation · CAA: cancellations · CAA: resolving travel problems · GOV.UK. Reviewed 5 November 2026.