Frequently asked questions

Seizure Tracker costs a one-time payment of £10. That's it — no monthly subscription, no annual renewal, no premium tier. Pay once and you have access for life.

Full access to the app — log unlimited seizures, store unlimited history, generate seizure reports, share reports with medical professionals, export to CSV, and access your dashboard from any device. Everything, permanently, for one payment.

Payment is handled by Stripe — one of the world's most trusted payment processors. We never see or store your card details. The checkout is fully encrypted and PCI-compliant.

Immediately after payment, you'll see your email address and a generated password on screen. You'll also receive a welcome email with your credentials. Keep that safe — it's your permanent login.

Yes — there's a live demo on the homepage. It's fully interactive so you can see exactly how logging works before you commit.

Open the app and tap the large red Log Seizure Now button. You'll be asked for the date and time (pre-filled to right now), duration, what you were doing at the time, and any notes. The whole process takes under 30 seconds.

Yes. If you had a cluster of seizures, you can log the count (e.g. 3 seizures in one event) as well as the duration. Each logged entry can represent multiple seizures.

Absolutely. Many users share their login with a carer, parent, or partner who logs seizures when the person with epilepsy isn't able to. Simply share your email and password with whoever needs access.

You can record what you were doing at the time of a seizure — options include talking, walking, eating, cooking, dressing, sleeping, exercising, travelling, being in public, being with children, taking medication, shopping, and more. These activity categories are aligned with PIP assessment criteria. You can also add a custom activity with free text.

Yes. Every entry in your history can be edited or deleted. Tap an entry to expand it and you'll find Edit and Delete options.

Go to the History tab and use the export buttons at the bottom. You can save the report as a PDF, print it, email it to someone (yourself, a GP, a solicitor), or share a secure link. Reports include a summary, full seizure log, and activity breakdown — all formatted for medical or benefits use.

The CSV download contains every logged seizure with date, time, duration, count, activities, and notes — in a spreadsheet-friendly format. Useful if you want to do your own analysis or share raw data with a neurologist.

Yes — this is one of the main reasons people use the app. A printed or emailed report showing consistent, timestamped seizure logs is strong supporting evidence for a PIP application. The activity categories are specifically aligned with the activities assessed under PIP (daily living and mobility tasks). See our full PIP guide for how to use your report effectively.

Most GPs and neurologists welcome detailed seizure logs — it's far more useful than trying to remember from memory in a short appointment. The report includes dates, times, duration, frequency, and activity context. We'd suggest mentioning the report when you book so they know to expect it.

Ideally start as early as possible. A minimum of 3 months of consistent logs gives a strong picture of your seizure frequency and pattern. If your assessment is imminent, even a few weeks of detailed records is better than none — and combined with a GP letter or specialist report, it forms a strong evidence base.

Yes. Your seizure data is stored securely and is never shared with third parties, advertisers, or researchers. We don't sell data. We don't use it for anything other than providing you with the app. Full details are in our Privacy Policy.

Data is stored on UK-based servers. We comply with UK GDPR and the Data Protection Act 2018.

Yes. Email us at info@webmatter.co.uk and we'll delete your account and all associated data promptly. This is your right under UK GDPR.

Seizure Tracker is suitable for anyone experiencing seizures — including epilepsy (all types), Non-Epileptic Attack Disorder (NEAD), Dravet syndrome, Lennox-Gastaut syndrome, juvenile myoclonic epilepsy, photosensitive epilepsy, absence seizures, and more. If you have seizures that need logging, the app will work for you.