Get in touch

We'd love to hear from you.

Questions about pricing, a feature you can't find, a federation-wide rollout, or a last-minute event panic — drop us a line. We're based in the UK and usually reply within one business day.

Send us a message

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We'll respond within one business day. Your details stay confidential — we never share data with third parties.

Before you write

You might find
the answer faster here.

A lot of common questions already have answers on the site. If any of these fit your query, you'll get a response instantly.

Want to see it first?

Book a free demo — a 30-minute walkthrough of brackets, live scoring and audience displays, set up with your own event. No card, no obligation.

How much does it cost?

Five plans from £39 one-off to £7,999/year federation. The pricing page has the full breakdown plus a package builder.

Feature-specific question?

Most are covered on the features page or the FAQ — OBS overlays, referee mode, CSV import, certificates and more.

Running a federation?

We do dedicated onboarding, custom pricing and a federation-wide dashboard. Email us with "federation" in the subject line.

Existing customer?

Use Feedback in your account (the link is in your welcome email), or email us — we'll prioritise tickets from active licence holders.

Still want to talk to a human?

We're a small team — you won't get bounced through a call centre. Every email is read and replied to by one of us.

📧 Email tkd@webmatter.co.uk 📞 Call +44 7546 289 419

Or use the form above — same inbox, slightly more structure.