Terms and conditions

These terms cover your use of this website and buying from us. Madrasah Bag is a small UK business run by an individual. Email: [email protected].

Part A: using this website

1. Content

Our guides are general information, not professional or religious advice. For religious rulings, ask a qualified scholar or your imam. Text, illustrations and design belong to Webmatter unless stated otherwise. You may share links, but not copy content wholesale.

2. Acceptable use

Don't misuse the site: no attempts to break security, spam our forms, or scrape it in ways that affect its performance.

Part B: terms of sale

Single bags are not on sale at the moment. You can register your interest on the site, which is not an order, does not commit you or us to anything, and does not reserve a bag or a price. This part applies to bulk orders (20 or more bags) and to any single-bag orders if we open them again.

5. Your order

Your order is an offer to buy. The contract is formed when we email to confirm it's been dispatched, or accepted if made to order. If we can't accept your order, for example because an item is unavailable, we'll tell you and refund you in full.

6. Prices and payment

When single bags are on sale, the planned price is £139.99, with UK delivery from £8.99 per order. Bulk orders of 20 or more bags are priced per bag as shown on the bulk orders page, with delivery shown before you pay. Prices are in pounds sterling and include VAT where applicable. Delivery charges are shown before you pay. Payment is taken at checkout by our payment provider. If we make an obvious pricing error, we'll contact you before dispatch.

7. Delivery

See our delivery policy. The goods are your responsibility once delivered to you or to someone you nominate.

8. Your right to cancel

You can cancel within 14 days of receiving your order, without giving a reason, under the Consumer Contracts Regulations 2013. The bag must be returned unused and in its original packaging, at your cost. See returns and refunds.

9. Faulty goods and your legal rights

Goods must be as described, of satisfactory quality and fit for purpose (Consumer Rights Act 2015). If they aren't, you're entitled to a remedy. See returns and refunds. Nothing in these terms affects your statutory rights.

10. Natural materials

Every bag is handmade to order from natural leather, so sizes are approximate and colour, texture and markings vary from hide to hide and darken with use. This is normal and not a fault.

11. Our liability

We're responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care. We don't exclude liability where it would be unlawful to do so, including for death or personal injury caused by negligence, or for fraud.

Part C: general

12. Changes

We may update these terms. The version on the site when you place an order applies to that order.

13. Complaints

Email [email protected]. We aim to reply within 5 working days.

14. Law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.